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Some of the services referred to on our website may be considered to be prohibited interactive gambling services under the interactive Gambling Act 2001 (Cth). © Sapphire Summit, 2025nix-bet.com and related rights belong to Sapphire Summit, incorporated in Costa Rica. Welcome to Nixbet—the casino that feels like it was made just for you. 5.4 The Company reserves the right to request additional documentation at any stage during the account’s lifetime. 4.6 Refunds are not provided for services consumed instantly during gameplay.
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I remain open to cooperating with both the casino and your team to solve this issue and am happy to provide any supporting documents you may need. When I initiated a withdrawal on 4 August, it remained pending. From the outset, the casino has been vague and uncommunicative about the reason for the delay. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
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